Course Introduction
Introductions and course logistics
Course objectives
Introduction to Troubleshooting
Define the scope of troubleshooting
Use a structured approach to solve configuration and operational problems
Apply a troubleshooting methodology to logically diagnose faults and improve troubleshooting efficiency
Troubleshooting Tools
Use command-line tools (such as Linux commands, vSphere CLI, ESXCLI) to identify an d troubleshoot vSphere problems
Identify important vSphere log files and interpret the log file contents
Troubleshooting Virtual Networking
Analyze and resolve standard switch and distributed switch problems
Analyze virtual machine connectivity problems and fix them
Examine common management network connectivity problems and restore configurations
Troubleshooting Storage
Troubleshoot and resolve storage (iSCSI, NFS, and VMware vSphere® VMFS) connectivity and configuration problems.
Analyze and resolve common VM snapshot problems
Identify multipathing-related problems, including common causes of permanent device loss (PDL) and all paths down (APD) events and resolve these problems
Troubleshooting vSphere Clusters
Identify and recover from problems related to vSphere HA
Analyze and resolve VMware vSphere® vMotion® configuration and operational problems
Analyze and resolve common VMware vSphere® Distributed Resource Scheduler™ problems
Troubleshooting Virtual Machines
Identify possible causes and resolve virtual machine power-on problems
Troubleshoot virtual machine connection state problems
Resolve problems seen during VMware Tools™ installations
Troubleshooting vCenter Server and ESXi
Analyze and fix problems with vCenter Server services
Analyze and fix vCenter Server database problems
Examine ESXi host and vCenter Server failure scenarios and resolve the problems