Training agenda
  1. Introduction to  Robotics  Management
  2. Manage RPA Services based on ITIL
  3. Robotic Process Automation Strategy in Enterprise
  4. Designing RPA services
    • Proof-of-Concept
    • Pilot Implementations
    • Enterprise robotization project
  1. Operational management  of  robot operation
    • Request Fulfillment and Incident Management
    • Change Management
    • Event Management and Robot Monitoring
  1. The construction of RPA Center of Excellence
  2. Roles and  responsibilities
  3. Robotization measurement  and  reporting
  4. The future of automation
    • Automation First Concept
    • The combination of Blockchain technology and RPA
    • ML/AI Recording