Building and developing IT team

• Stages of team development

• The role of a leader in a team

• Values and rules in a team

• Team integration

• Successful HPT team

IT team coordination

• Team vision, goals and tasks

• Setting, negotiating and communicating goals.

• SMART and OKR methodologies

• Delegating tasks

• Monitoring and accounting for goals and tasks

• Creating responsibility and self-organisation

• Challenges of remote team coordination

Successful communication, namely what kind of communication?

• Models and functions of communication

• Elements of successful communication

• Communication obstacles and their influence on management and leadership

• Communication styles based on thinking styles

• Levels of listening

• Successful communication tools

Motivating the team

• Facts and myths about motivation

• Key motivators

• Conducting motivating and developing conversations

• Providing feedback

• Assessment conversations

• Coaching tools in manager’s work

• Improving team members’ behaviour

• Executing arrangements in a team

• Manager’s difficult conversations

• Good practices of remote communication