• Describing the Cisco Collaboration Solutions Architecture
• Exploring Call Signaling over IP Networks
• Integrating Cisco Unified Communications Manager LDAP
• Implementing Cisco Unified Communications Manager Provisioning Features
• Exploring Codecs
• Describing Dial Plans and Endpoint Addressing
• Implementing MGCP Gateways
• Implementing Voice Gateways
• Configuring Calling Privileges in Cisco Unified Communications Manager
• Implementing Toll Fraud Prevention
• Implementing Globalized Call Routing
• Implementing and Troubleshooting Media Resources in Cisco Unified Communications Manager
• Describing Cisco Instant Messaging and Presence
• Enabling Cisco Jabber®
• Configuring Cisco Unity Connection Integration
• Configuring Cisco Unity Connection Call Handlers
• Describing Collaboration Edge Architecture
• Analyzing Quality Issues in Converged Networks
• Defining QoS and QoS Models
• Implementing Classification and Marking
• Configuring Classification and Marking on Cisco Catalyst Switches

Lab outline

• Using Certificates
• Configure IP Network Protocols
• Configure and Troubleshoot Collaboration Endpoints
• Troubleshoot Calling Issues
• Configure and Troubleshoot LDAP Integration in Cisco Unified Communications Manager
• Deploy an IP Phone Through Auto and Manual Registration
• Configure Self-Provisioning
• Configure Batch Provisioning
• Explore the Cisco VoIP Bandwidth Calculator
• Configure Regions and Locations
• Implement Endpoint Addressing and Call Routing
• Implement PSTN Calling Using MGCP Gateways
• Configure and Troubleshoot Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI)
• Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
• Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
• Configure Calling Privileges
• Implement Toll Fraud Prevention on Cisco Unified Communications Manager
• Implement Globalized Call Routing
• Deploy an On-Premise Cisco Jabber Client for Windows
• Configure the Integration Between Unity Connection and Cisco UCM
• Manage Unity Connection Users
• EAI: Configure QOS