Training agenda
  1. Prevention is better than cure – how to counteract burnout?
    • My motivation to work – the role of internal motivation.
    • Symptoms of burnout and burnout protection techniques (e.g. life cycle).
    • Work & Life balance – balance is the key.
  2. Building authority and self-esteem
    • Factors building authority.
    • Factors undermining the authority.
    • Building a credible image and position.
    • Building your own value – low self-esteem and its impact on shaping the image of our reality.
  3. Difficult situations in communication
    • Types of emotions and their impact on communication.
    • The influence of communication style on the way of information receipt.
    • o "Difficult interlocutor" and "difficult situation".
    • Difficult situations which we can encounter in communication with the team and ways to deal with them.
    • Controlling emotions in response to criticism and ways to deal with it.
  4. Balance between body and mind – coping with stress
    • Emotional intelligence – how can it help?
    • Stress curve and its impact on mental and physical health.
    • Techniques for anchoring resources and ways to deal with emotions.
  5. Personal stressors
    • The conditions of exercise and the way of performing work as a stress factor.
    • Personal map of stress response – physical, psychological, cognitive and social symptoms.
    • Individual ways of working under stress on the basis of the Stress / Difficulties Questionnaire.
  6. Methods of coping with stress and reducing tension
    • Jacobson's relaxation technique.
    • Autogenic Schultz training.
    • Work with the body.
    • Anchoring emotional states.
    • Reframing.
    • Respiratory techniques.
    • Imagination as a method of stress level control.
    • Cognitive-behavioral techniques.
  7. Individual plans
    • Each participant discusses the situation that is the most stressful for him at work and with the support of the trainer prepares a plan of action to reduce the level of stress at the time of its occurrence.