Training agenda
- Introduction to project management acc. to PMBOK® Guide
- PMI and PMBOK® Guide
- What is a project and what makes it special?
- Why project management?
- Variables (constraints) of the project – time, cost, quality, risk, resources
- Project success from different perspectives
- Business value and benefits of the project
- Value delivery system
- Project as element of value delivery system
- Program and portfolio
- Project management office (PMO)- main functions and benefits
- Project environment – internal and external
- Principles of project management acc. to PMBOK® Guide
- Stakeholders
- Who are project stakeholders?
- Stakeholder engagement management
- Stakeholder identification and analysis
- Power interest grid
- Stakeholder engagement good practices
- Model ADKAR®
- 8 steps of change management acc. to Kotter
- Team
- Project team and project management team
- Project manager
- Project manager competencies
- Effective project sponsor
- Collaborating between project manager and sponsor – good practices
- Basic team management tools – RACI matrix, team charter
- Creation and development of project team
- Motivation and collaboration in the team – Maslow pyramid, Herzberg theory, XYZ model, internal motivation arc. to Pink
- Team conflicts and solutions to them
- Tailoring the project and approach method selection
- Tailoring – what is, why to do it and how?
- Tailoring process
- Delivery approaches – predictive, hybrid and adaptive – when to use which?
- How to select and tailor right approach to project management?
- Project initiation
- Project charter
- Initiation artifacts – vision declaration, business model canvas, roadmap
- Effective kick-off meeting
- Initialization vs planning – goals and differences
- Project planning
- Roller wave planning as key planning technique in projects
- Project management plan and its role
- Acquiring, definition and prioritisation of requirements (MoSCoW technique)
- Scope definition and creation of work breakdown structure (WBS) – good practices
- Task duration estimation methods
- Creation of network diagrams
- Critical path method
- Schedule creation – good practices
- Resources balancing
- Schedule optimalization (crashing, fast-tracking)
- Estimation errors, buffer allocation reasons
- Project cost estimation
- Base plan and project budget – good practices
- Budget reserves – how to estimate and how to manage
- Communication planning
- Communication model – duties of sender and receiver, communication noise
- Communication errors
- Project works
- Work delegation – good practices of effective delegation?
- Project meeting – good practices
- Change and issue management – integrated change control
- Scope creep – symptoms, reasons, avoidance methods
- Project knowledge management
- Delivery
- Quality acc. To PMI
- Quality planning
- Quality cost
- Cause and effect diagram
- Measures
- What to monitor and control?
- Project progress reports – good practice
- Earned Value method –
- Usage of EVM method to monitor progress of the project
- uncertainty
- Risk and risk management – definition and concept
- Determination of risk management approach in project
- Risk categories, creation of risk breakdown structure
- Risk identification – good practices
- Risk qualitative analysis – estimation of probability and impact
- Risk quantitative analysis. EV method
- Risk response planning and introducing actions. Strategy categories for opportunities and threats
- Risk monitoring, risk register updating
- Risk management – common mistakes
- Project closing
- Final product acceptation
- Project summary – good practices of project review
- Project final report
- Lessons learned session and retrospective.