Training agenda
  1. How do adults learn?
    • The specificity of teaching adults
    • Motivation of adults to learn: from the converser through the accommodator, the diverter to the assimilator
    • Factors that increase the effectiveness of teaching adults
    • The most common mistakes in teaching adults
  2. Analysis of training needs
    • Cooperation with the HR department and line managers
    • The use of employee grades, satisfaction surveys, AC / DC results, individual interviews in the analysis of training needs
    • Selection of appropriate training tools
    • Evaluation of training activities
  3. Preparation of the training
    • Formulating training goals using the SMART methodology
    • Creating a training offer
    • Creating a coaching manual
    • Selection of appropriate training materials
  4. Communication at the trainer's work
    • The principles of correct communication
    • Communication noise during training
    • The role of the training contract
    • Formulating precise messages
    • Preventing misunderstandings
    • Asking questions to encourage participants to share their insights
    • Clear formulating and passing training instructions.
  5. Presentation skills at the work of the trainer
    • The rules of correct presentation
    • Passing complex issues in a simple way
    • Presentations and their types
    • Participation methods
    • Errors in presentations – what the trainer should beware of
  6. Communication at the trainer's work
    • Rules for providing feedback
    • Feedback and criticism
    • Feedback at the trainer's work, when and how to use it
  7. Dealing with difficult situations
    • Kinds of difficult situations at the trainer's job
    • Methods of coping with existing problems
    • The most common mistakes made by trainers
    • Ethics at the trainer's work
  8. Summary of the workshop
    • Developing plans for implementing new knowledge and methods at the workplace.
    • Developing individual "vaccines" and "rituals" to support change