Course Outline

1. Module 1: Cisco Collaboration Solutions Architecture 
2. Module 2: Call Signaling over IP Networks 
3. Module 3: Cisco Unified Communications Manager LDAP 
4. Module 4: Cisco Unified Communications Manager Provisioning Features 
5. Module 5: Exploring Codecs 
6. Module 6: Dial Plans and Endpoint Addressing 
7. Module 7: Cloud Calling Hybrid Local Gateway 
8. Module 8: Calling Privileges in Cisco Unified Communications Manager 
9. Module 9: Toll Fraud Prevention 
10. Module 10: Globalized Call Routing 
11. Module 11: Media Resources in Cisco Unified Communications Manager 
12. Module 12: Webex Calling Dial Plan Features 
13. Module 13: Webex App 
14. Module 14: Cisco Unity Connection Integration 
15. Module 15: Cisco Unity Connection Call Handlers 
16. Module 16: Collaboration Edge Architecture 
17. Module 17: Quality Issues in Converged Networks 
18. Module 18: QoS and QoS Models 
19. Module 19: Classification and Marking 
20. Module 20: Classification and Marking on Cisco Catalyst Switches

Lab Outline

1. Discovery 1: Use Certificates 
2. Discovery 2: Configure IP Network Protocols 
3. Discovery 3: Configure and Troubleshoot Collaboration Endpoints 
4. Discovery 4: Troubleshoot Calling Issues 
5. Discovery 5: Configure and Troubleshoot LDAP Integration in Cisco Unified Communications Manager 
6. Discovery 6: Deploy an IP Phone Through Auto and Manual Registration 
7. Discovery 7: Configure Self-Provisioning  
8. Discovery 8: Configure Batch Provisioning   
9. Discovery 9: Configure Regions and Locations 
10. Discovery 10: Implement Endpoint Addressing and Call Routing    
11. Discovery 11: Configure Calling Privileges   
12. Discovery 12: Implement Toll Fraud Prevention on Cisco Unified Communications Manager 
13. Discovery 13: Implement Globalized Call Routing   
14. Discovery 14: Configure the Integration Between Unity Connection and Cisco Unified CM   
15. Discovery 15: Manage Unity Connection Users   
16. Discovery 16: Configure QoS